Bed Bath & Beyond Wedding Invitations & Accessories FAQs

Yes! We will make sure ordering your wedding invitations & accessories from us is easy and hassle-free. In fact, we guarantee it! If you are not completely satisfied with any non-personalized item, simply return it within 30 days and we will replace your item free of charge. Also, should we make any error in your original copy, we will replace your stationery or personalized item free of charge. Satisfaction guaranteed.

Yes. You can order a sample to see and feel our quality invitations before you purchase. Every invitation is carefully selected for its exceptional quality. Samples of our wedding stationery items may be ordered from the item page. To learn more, click here. You may also call our toll-free Customer Service line: 1-800-285-8938.

All orders placed from invitations.bedbathandbeyond.com are printed and shipped out of our fulfillment center located in Rexburg, Idaho.

Please email, call or chat with us. Our email address is customer.service@invitations.bedbathandbeyond.com and our phone number is 1-800-285-8938. Or, you can choose the live chat option available on the site 7 days a week.

Our customer service phone and email representatives are available Monday through Friday, 8:00 a.m. — 10:00 p.m. and on Saturday, 10:00 a.m. — 2:00 p.m. (EST).

Our Live Chat representatives are available to assist you 7 days a week: Monday through Friday, 8:00 a.m. — Midnight, Saturday and Sunday, 11:00 a.m. — 11:00 p.m. (EST). To chat now, .

Our website includes our entire product assortment, so we do not offer a print catalog. We’re always updating our website — check back often to see what’s new!

The operation system/browser combinations we support are:

We will gladly extend your registry completion online discount. Please contact a Customer Service Representative at 1-800-285-8938 to have the discount applied to your order.

We are only able to accept the following forms of payment for online invitations and accessory purchases: Visa, MasterCard, American Express and Discover.

You may register for all products offered at bedbathandbeyond.com, but the products offered at invitations.bedbathandbeyond.com are not available for registering.

Coupons cannot be used for orders placed on invitations.bedbathandbeyond.com. or bedbathandbeyond.com.

Although it takes just 2-3 business days after receipt of your order to print your order, you will need to allow time for shipping, addressing your invitations and for guests to respond. Invitations should be mailed six weeks before the wedding, so order them at least two months before your wedding date.

To get a new password, please go to the Sign In page and click the 'Forgot your password?' link. We’ll send your password to the email address in your profile. For your protection, we will also delete your credit card information if it is on file. Please have your credit card available to enter the next time you place an order.

We will gladly match our direct competitors' prices on identical items. Please call us at 1-800-285-8938 so a Customer Service Representative can assist you. Exceptions may apply.

Production on most of our orders takes 2-3 business days and up to 3-8 business days for shipping depending on where it is being sent to. Rush shipping is also available if needed. You may select your preferred shipping method in the shopping cart.

Orders Received must be placed online or via phone by 12:00 p.m. EST:	Will Ship Orders ship from Idaho via your selected shipping method:
Saturday/Sunday	Wednesday
Monday	Thursday
Tuesday	Friday
Wednesday	Monday
Thursday	Tuesday
Friday	Wednesday

Yes, we can expedite the processing of your order to ship within 24 hours of receipt during regular business hours Monday through Friday. Exceptions may apply. There is a $10 charge per item, up to a maximum of $40. Please call a Customer Service Representative at 1-800-285-8938 to place your order. Expedited Shipping is also available.

Throughout our personalization process, you will see an accurate, up-to-date preview of your stationery item. This preview feature is our version of a digital proof, and it's FREE!

If you would like to request a proof sent via email, please check the box in your shopping cart "Include a Proof for $15." Within 1-2 business days you will receive an email including a link to your color proof showing the layout, wording, and typesetting. Upon approval of your proof(s), your order will be processed.

Yes! Choose a lettering style that catches your eye and matches your wedding style. Your lettering style should complement the invitation ensemble you choose. All your wedding stationery should be printed with the same lettering style to create a truly complementary ensemble.

We accept Visa, MasterCard, American Express and Discover.

Your card will be charged when the product ships. Your credit card will show a pending charge at the time you submit your order.

State sales tax will apply only if you reside in the state of Idaho or Washington.

If you do not receive a confirmation email within 24 hours, we may not have received the order or we may not have a current email address. Please call, chat with or email a Customer Service Representative and we will promptly review our system to ensure we have received your order. We will then send a confirmation email to you after verifying your email address.

If you would like to make a change to your order, please contact a Customer Service Representative immediately at 1-800-285-8938. Your order is printed within 2-3 business days of receipt. If you call within this time frame, there may still be time to make a change to your order.

With our simple online ordering system it’s easy to personalize and preview your item before completing your order. By clicking on any product, you will be directed to that item’s product page. Once there, you can find all of that product’s information and you can begin the personalization process by clicking on the "Personalize It’ button. You will also see a link for step-by-step directions: "How Does This Work?"

Your invitation is a very personal reflection of you, and we encourage you to create a message that conveys your unique feelings. However, please keep in mind the size of your invitation and remember each line over the 14-line standard will receive a $1.50 charge per line. In addition, invitations with existing verses stamped in foil may not be changed.

You may change the verse, design, font size, font style, ink color, and text alignment during the personalization process online. If you need a custom change that is not available online, please call a Customer Service Representative at 1-800-285-8938. Additional set-up charges may apply.

Yes, most invitations include a blank inner envelope and a blank outer envelope. You may choose to add a return address to your outer envelope and a colored liner to your inner envelope during your personalization process for an additional charge.

Professionally printed envelopes add a nice, coordinated touch to your wedding stationery and save you time and errors. Let us address the front of your envelopes for you! Custom envelope orders cannot be ordered online. Call in your order at 1-800-285-8938. You may view pricing and the process here.

To determine how many programs you need, count exactly how many guests will attend and order one for each guest plus a few extras for guests you may have overlooked, as well as keepsakes for yourself!.

We suggest three cocktail napkins per guest for the bar area, two cocktail napkins per guest for the cake table, and two luncheon napkins per guest for dining purposes. Feel free to order more than what you may need because personalized wedding napkins can be used at home or in future celebrations, such as anniversaries or holidays.

The paper colors, sizes and designs of the invitations are available only as shown in the photos. However, you may add the accent color you want with the ink and lined inner envelope colors you select. We recommend choosing the same ink color and typestyle for printing your entire ensemble to achieve a unified look.

Yes, we can print artwork on your invitations and accessories. Please email us at customer.service@invitations.bedbathandbeyond.com and we can give you special pricing and specs on how to submit your artwork.

Our invitations are made in a variety of colors to complement every wedding theme and color. Below is a description of the subtle differences between these paper colors. Each invitation lists the paper color in the description.

Soft White — Soft white invitations, like white wedding gowns, have been the traditional choice of brides for years because of their soft, vanilla-colored hue and ability to complement other colors.

Bright White — Our bright white invitations are the ultimate in whites...so crisp and pure they will light up guests’ eyes!

Ecru — Creamy and warm, ecru invitations have always been a socially correct choice. Their versatility makes them perfect for weddings with either white or off-white color schemes.

Yes! Choose an ink color that will complement your wedding colors and your invitation’s design. Prices shown are for black ink, but any ink color listed may be printed on your invitations, enclosure cards and envelopes for an additional charge of $7.00. You also have the option of adding a second ink color to your wording on some invitations for just $30.00 extra.

Referencing the list below, type the characters found next to the accent or special command you would like to apply. For example:

• * To apply an accent to the "e" in fiancé, you would type: fianc\’e\

If the preview doesn't appear as desired, please give us your printing instructions via the Add Special Instructions link next to the item in your shopping cart.

The fastest and easiest way to reorder would be to call a knowledgeable Customer Service Representative at 1-800-285-8938. Please have your confirmation number available from your previous order.

Production time for reorders is 2-3 business days and up to 3-8 business days for shipping depending on where it is being sent. Rush shipping is also available if needed.

Orders Received must be placed online or via phone by 12:00 p.m. EST:	Will Ship Orders ship from Idaho via your selected shipping method:
Saturday/Sunday	Wednesday
Monday	Thursday
Tuesday	Friday
Wednesday	Monday
Thursday	Tuesday
Friday	Wednesday

Yes, you may reorder any part of the original order.

Note that colors may vary slightly from your original order. This is due to regular calibrations of the press and variations in paper stock. We cannot guarantee an exact color match for items printed on different dates for the same item, or for items sharing the same color.

Yes. We would be happy to offer you a 15% discount on all reorders of personalized stationery items. Please call a knowledgeable Customer Service Representative at 1-800-285-8938 to place your reorder. Please have your confirmation number available from your previous order.

Note: To save money, please consider ordering additional personalized invitations and stationery items for mementos and any oversights on your original order. This could be a savings of more than 50%! See example below.

Example A. Choose to Order Entire Quantity 125 with Original Order.



Example B. Choose to Order Quantity 100 in Original Order & Place a Reorder of 25 at a later date.



Consider your guest list. Is there a possibility you may have left anyone off the list? Is there a possibility you will want to keep some extras for mementos?

You may currently upload photos in the following formats: PDF, EPS, TIFF, AI, BMP and JPG.

Black and white images should have a resolution of 600 dpi (dots per inch) or higher. All other images should have a resolution of 300 dpi or higher. Your photo may be too small for the product you are ordering. This can result in a grainy or pixilated item. Also, attempting to resize the photo may distort the image quality. Since the overall outcome of your stationery is highly dependent on the quality of your photos, it is important to use the original and unedited photos. A larger version of a photo may be needed, or if you have another image that would be a better fit for the product, please use that image instead.

To increase the dpi on your photo, it will need to be rescanned or re-saved to your computer making sure that your properties setting is at least 300 dpi on the resolution and the dimensions are at least 1500 x 2100 pixels to create the best image.

If you have questions on how to enhance the quality of your photo or increase the dpi, please contact a Customer Service Representative at 1-800-285-8938. Also, please make sure the preview is acceptable to you as this is how your order will be printed.

This library allows you to upload photos you have saved on your computer. Once you have created your albums, you will be ready to create your cards using those saved photo files.

You may store an unlimited number of photos in your account.

Yes. The size limit is 10MB per photo.

Uploaded photos can be stored for up to 6 months. After 6 months, photo(s) are automatically removed from the account.

Any of our invitations can be printed in any language using the English alphabet at no additional charge. We strongly recommend that you provide us with a typed copy of your invitation verse and personalization (with all accents and captialization clearly indicated), to avoid errors. Please submit your order exactly as you'd like it to be printed via email.

If you have any questions or concerns, please contact a Customer Service Representative at 1-800-285-8938.

If you would like to place an order with foreign language not using the English alphabet, please follow the instructions below.

• Email your order to customer.service@invitations.bedbathandbeyond.com.
• Be sure to include your contact information, item#, ink color, font style, quantity, shipping preference and any other information regarding your order.
• Submit an EPS or PDF high resolution file with text and/or custom artwork aligned as you would like to see it on your card.
• Please DO NOT include payment information in your email. We will contact you via phone for your payment and to verify your order information.
• Foreign wording custom artwork orders will be produced within 5 business days. We will then ship your order to you based on your shipping preference.

Yes. You will need to request this as two separate orders. The non-English order should be submitted following the instructions above via email. The other order in English may be submitted online or also attached with your email. If you place your order online, please note in special instructions that you have emailed us your non-English wording for the other part of your order. You will be billed for two separate orders with separate quantities – a minimum quantity of 25 required for each. For example: if you order 75 Spanish invitations and 50 English invitations, the price will not necessarily be the same as if you ordered 125 invitations with the same imprint.

Yes. If there is room on the invitation, we can print both languages on the same invitation so you can place just one order instead of two separate orders. Please indicate clearly in special instructions how you would like the layout to appear. There is no additional charge to print two languages on the same card, but if your layout requires printing on the reverse side of the card or a special set up (printing on an area of the imprint side that is not shown with an imprint), there may be additional fees. Please submit your order following the instructions above via email. We will contact you if there are any additional set up fees that would apply.

Sorry, we do not offer translation services at this point in time.

You may, but we do not recommend automatic/online translations. Since these websites use prearranged direct translations, they do not take into account the context in which you are speaking. It is often very difficult to understand automatically translated text, since errors in grammar, plurality/gender agreement, verb tense and verb conjugation are common.

We offer a wide selection of wedding invitation wording for your celebration. Whether you are looking for traditional verses for a second wedding or an informal verse announcing your recent marriage in the Caribbean, we will feature all the verse options for you to choose from while personalizing your item.

Send everyone an invitation printed with wording such as:

Mr. and Mrs. Brian Jacobson
request the pleasure of your company
at a reception in honour
of the marriage of their daughter Angela
to Mr. Shawn Hall
date, time, place...

For those few you'd like to invite to the ceremony, include an enclosure card printed with the ceremony information:

The honour of your presence
is requested at the ceremony
date, time, place...

Order separate enclosure cards printed with your alternate site information and include them in your invitations. On your map cards, be sure to include the alternate site, marking it with an asterisk and the words "In case of rain." If the weather is questionable the day of the wedding, station friends at each location to inform arriving guests where the wedding will be held.

You will find our shipping price grid here.

We offer shipping within the 50 United States, but unfortunately we do not currently ship elsewhere.

Our packages ship by UPS and have an official Tracking Number. You will receive a shipping confirmation email with the tracking number as soon as your order ships. You can click the link on your confirmation or go to UPS’s website to track your package.

At Bed Bath & Beyond Wedding Invitations & Accessories, your satisfaction is our #1 priority. If you have concerns about your order, please contact a Customer Service Representative at 1-800-285-8938 or email us at customer.service@invitations.bedbathandbeyond.com to receive instructions on returns or replacement of your order. We are happy to accept returned product in its original condition within 30 days. Note: On personalized product, we can accept returns on items that are damaged, defective, or if an error was made by us.